Shipping policy

We aim to deliver all orders within a standard window of 3 to 5 working days. To facilitate a smooth delivery process, we kindly ask you to inform us if it's permissible for the driver to leave your parcel at your doorstep. Our drivers follow a strict protocol where they are not allowed to leave parcels unattended without explicit permission from the recipient.

In instances where the driver is unable to establish contact with the recipient, they may be forced to leave without completing the delivery. Your cooperation in providing delivery preferences can greatly assist in ensuring that your parcel is safely and efficiently delivered.

In the event that your delivery is unsuccessful, rest assured that our courier company will promptly reschedule a subsequent delivery attempt for you. This will typically occur within the next 2 to 3 working days. Our courier team is committed to ensuring that your package reaches you, and they will make every effort to facilitate a successful redelivery.